SHIPPING & RETURNS

 
SHIPPING

We offer FREE standard delivery on all orders in Latvia and FREE worldwide shipping for all orders over 50 EUR. For orders less than 50 EUR, shipping fee is 5 EUR.

We aim to dispatch all orders within 5 working days after after payment is received, but for larger items or special orders dispatch date might be negotiated individually if differs. Delivery to Latvia can take 6-8 working days. Delivery time for Europe and rest of the world is negotiated individually.

 

For destinations outside European Union, please be mindful of any customs charges that
may apply in your destination country. We are not aware of customs policies and can’t
predict these extra charges if they occur, so it’s up to you to cover these. If you’re not
sure, contacting your local customs office for further info will be helpful.

 

Please mind that we cannot deliver to PO boxes.


Due to external force majeure factors deliveries can be delayed. However we will
inform about estimated delivery time and keep in touch about any possible changes.

RETURNS

Please keep in mind that leather is natural material- color, texture and thickness varies and there may be slight differences between the photo and the product you receive. 

We handle returns on case by case basis, please get in touch with us writing to shop@erer.lv

If you are a customer based in the EU, you have the right to cancel your order with us under the Consumer Protection Distance Selling Regulations 2000. See the CONSUMER RIGHTS AND THE COOLING-OFF PERIOD area and contact us within fourteen working days after receiving product

If you received faulty, incorrect product or product was damaged during the delivery, please see

ITEMS RETURNED BECAUSE THEY ARE DAMAGED, DEFECTIVE OR INCORRECT area and contact us, so we can get this sorted for you.

We continue to care of our products also after the sale. If you need a repair, contact us.